This cancellation policy outlines about how you can cancel or seek a refund for a product / service that you have purchased through the Platform .Under this policy:

1. 1. The customer can choose to cancel an order any time before it's dispatched. The order cannot be canceled once it’s out for delivery. However, the customer may choose to reject it at the doorstep

We does not accept cancellation requests for perishable items like flowers, eatables, etc. However, the refund / replacement can be made if the user establishes that quality of the product delivered is not good.

1. 2. In case of receipt of damaged or defective items, please report to our customer service team. The request would be entertained once the seller/ merchant listed on the Platform, has checked and determined the same at its own end. This should be reported within 1 days of receipt of products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 1 Day of receiving the product. The customer service team after looking into your complaint will take an appropriate decision.
   3. In case of complaints regarding the products that come with a warranty from the manufacturers, please refer the issue to them.